Manager Performance Optimization

Cencora • Canada, New Brunswick, Canada • Posted March 23, 2026

Location Canada, New Brunswick

Job Type Full-time

Category Operations Specialties Managers

Posted March 23, 2026

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Primary Duties and Responsibilities:
•Manage the overall services offered by the PO team to support the associates who interacts with customers on
the phone.
•Identify opportunities to improve the customer experience to improve operational performance in the delivery
of program related and other Innomar services.
•Continuously evolve and reassess the Performance Optimization strategy to meet the organization’s needs.
•Work with Management to identify gaps, assess needs and analyze the services rendered from patie...
            

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