MANAGER, PROCESS OPTIMIZATION

Qualfon • Makati, Metro Manila, Philippines • Posted June 05, 2026

Location Makati, Metro Manila
Job Type Full-time
Category Operations Specialties Managers
Posted June 05, 2026

Job Summary

Objectives and duties:
1. Provide assistance to the process owners to identify improvement opportunities

  • Contextualizes and conceptualizes the objectives and needs into the framework established by the following three principles:
  • Our Mission Statement
  • Mission Leader role definition.
  • STRIDES values
  • 2. Manage operational information of the business areas

  • Works with the business teams, leveraging technology when necessary.
  • Assists the process owners to find the best way to improve current processes and solve process-related problems by means of holding meetings, collecting data,
  • Analyzes process owners and their teams’ information to document, study, and improve their processes.
  • Provides education to enable the process owners and their teams in order to standardize the terminology of each and every area, department or geo.
  • 3. Pr...

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