Manager, QA & Technical Claims

Milliken & Company • Shanghai, Shanghai, China • Posted June 08, 2026

Location Shanghai, Shanghai

Job Type Full-time

Category Operations Specialties Managers

Posted June 08, 2026

Description
: Quality and Technical Claim Manager, Asia, ApparelReporting To: Joerg Kairies (Quality Support Manager)

Base: Shanghai, China
Strategic Purpose: To act as the Technical Liaison between Asia Brand customers (and their cutters) and the Global QA team. This role ensures all local quality issues, physical samples, and technical data are standardized for global review and transitioning to local decision-making authority.

I. Core Responsibilities

Standardization & Liaison
Technical Gatekeeping: Perform initial technical filtering of claims to ensure only Verified Claims with complete technical documentation are escalated, reducing global administrative noise.

Expectation Management: Apply deep product knowledge to manage customer expectations regarding technical restrictions, specifically understanding that fleece defects and characteris...
            

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