Manager, Service Desk

Vena • , , canada, , , canada, Canada • Posted May 31, 2026

Location , , canada, , , canada

Job Type Full-time

Category Other-General

Posted May 31, 2026

Manager, Service Desk Department:  Enterprise Information Technology 
Employment Type:  Full Time 
Location:  Canada - Resident (0001) 
Reporting To:  Sathees Balashanmugam 
Compensation:  $103,233 - $139,668 / year 
Description This is a hybrid position with the expectation of working from our Toronto office at least three days per week. 
Vena is seeking an experienced and strategic Manager of Service Desk to lead and optimize end-user support operations, ensuring the delivery of high-quality IT services across the organization. This role requires a strong understanding of service management frameworks, support technologies, and team leadership, combined with the ability to drive efficiency and continuous improvement in service delivery. 
The ideal candidate will oversee daily service desk operations, manage and mentor a team of support analysts, and act as a key point of cont...
            

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