Manager, Service

CNC EX, LLC dba Exotic Cars of the Carolinas CharlotteLocation: 400 Tyvola Road, Charlotte, North Carolina 28217

Summary: The Service Manager is responsible for overseeing the service and repair of vehicles brought to the dealership. The Service Manager is responsible for operations, profitability, employee supervision, and customer satisfaction in the service department.

Supervisory Responsibilities: This job has direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Answers technical questions about vehicle problems, warranties, services, and repairs.

Oversees service orders.

Assists in diagnosing vehicle problems.

Orders parts and tools as necessary.

Oversees administration of warranty claims.

Oversees training and supervising of service department employees.

Works with upper management and Human Resources to make service department hiring and d...