Manager, Special Accounts & Member Recovery
Location
vancouver, bc
Job Type
Full-time
Category
Sales
Posted
June 19, 2026
Your Role in Supporting Our Members: We’relooking for a strategic and people-centered leader to join our team as
Manager, Special Accounts & Member Recovery
. In this role, you will lead the evolution of credit recovery—balancing disciplined risk management with a compassionate, solutions-focused approach that supports our members through financial challenges. You will inspire teams, drive innovation, and shape modern, inclusive collections practices that strengthen member outcomes while positioning Vancity as a leader in responsible and equitable recovery solutions.
This is a full-time, permanent role based at our
Vancity head office
and will report directly to
the Director, Special Accounts & Credit Quality
. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands
How You'll Make an Impact:
Leading and inspiring a high-performing, inclusi...
Manager, Special Accounts & Member Recovery
. In this role, you will lead the evolution of credit recovery—balancing disciplined risk management with a compassionate, solutions-focused approach that supports our members through financial challenges. You will inspire teams, drive innovation, and shape modern, inclusive collections practices that strengthen member outcomes while positioning Vancity as a leader in responsible and equitable recovery solutions.
This is a full-time, permanent role based at our
Vancity head office
and will report directly to
the Director, Special Accounts & Credit Quality
. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands
How You'll Make an Impact:
Leading and inspiring a high-performing, inclusi...