Manager Worldwide Support

**Hungry, Humble, Honest, with Heart.
****The Opportunity**Nutanix is looking for a **manager**to join our Mexico team.As a **manager**you will be responsible for overseeing a team of engineers in the Global Technical Support organization, who are engaged in helping customers and partners in technical issue identification and resolution.Specializes in high-end, Enterprise level support of customers or channel partners with advanced support needs.Establishes staff schedules for queue coverage and individual or group training sessions.Conducts regular 1:1 and team meetings to evaluate individual and team performance and facilitates development of proficiency in both technical skills and general customer service skills.
**Support at Nutanix**We are top-notch engineers from leading virtualization, compute, and networking companies with the ability to handle all problems that come our way.Working closely with Sales and Software Engineers, the support team acts as our customers' c...