Manual Qa Engineer

Manual QA EngineerSaa S Platform (Hybrid, Monterrey)We are seeking aManual QA Engineerto take ownership of product quality across our Saa S platform.This role goes beyond traditional testingyoull work at the intersection of QA, customer experience, and AI to ensure the product truly serves its users.What Youll DoUser-Centric QA : Partner with Support to analyze tickets and bug reports, translate feedback into structured test scenarios, and collaborate with Marketing to align product experience with user expectations.AI-Assisted Testing : Use AI tools to accelerate test case generation, exploratory testing, bug triage, and documentation.Identify opportunities to integrate AI into QA re QA Responsibilities : Review requirements and acceptance criteria, design and execute manual test cases, perform functional/integration/UI/UX testing, document defects, and maintain QA documentation.Cross-Team Collaboration : Work closely with Product Managers and developers to clarify requirements, fl...