Manual Qa Engineer (Saas)

Manual QA Engineer – Saa S Platform(Hybrid, Monterrey) We are seeking a Manual QA Engineer to take ownership of product quality across our Saa S platform.This role goes beyond traditional testing — you'll work at the intersection of QA, customer experience, and AI to ensure the product truly serves its users.What You'll Do User-Centric QA: Partner with Support to analyze tickets and bug reports, translate feedback into structured test scenarios, and collaborate with Marketing to align product experience with user expectations.AI-Assisted Testing: Use AI tools to accelerate test case generation, exploratory testing, bug triage, and documentation.Identify opportunities to integrate AI into QA workflows.Core QA Responsibilities: Review requirements and acceptance criteria, design and execute manual test cases, perform functional/integration/UI/UX testing, document defects, and maintain QA documentation.Cross-Team Collaboration: Work closely with Product Managers and developers to clari...