Market & Customer Insights Specialist - MariBank
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 23, 2026
Responsibilities
- Independently design, plan, and execute research scope and deliverables, including surveys, in-depth interviews, focus group discussions and workshops
- Triangulate primary research with inputs from other available data sources, including internal data, external market research and secondary data
- Analyze findings, write story-driven reports, provide actionable recommendations and present to stakeholders
- Research, analyze, and present key changes for competitor products on a regular basis
- Monitor customers sentiment and drive improvements to create delightful customer experiences
- Conduct ad-hoc customised research pieces (including surveys, interviews, and secondary research) to identify customer perceptions, validate concepts, and translate findings into actionable insights to inform business strategy
- Conduct concept testing to evaluate new products, ad campaigns, and/or features before launch. ...