Marketplace Renewals Specialist

As a Marketplace Renewal Specialist, you will be working directly with sellers and Marketplace Operation Specialists to execute an efficient renewals process and accurate quotes. With a focus on operational excellence and customer satisfaction, you will ensure that renewals are managed with a combination of speed, quality and accuracy. Key activities within this process include tracking upcoming renewals, exhibiting time management skills, building accurate quotes, and seeking process improvement opportunities. To be effective in this role, the MRS will build and cultivate strong relationships & act collaboratively with sales, distribution partners, operations, and other members of the Softchoice Organization. What youll do: Manage the end-to-end renewal opportunity lifecycle. Build and provide quotes to sales 60-days prior to renewal. Accurately forecast and manage upcoming renewals for all Marketplace offerings. Create and monitor reporting dashboards to achieve quote delivery target...