JPMorgan Chase & Co. • Mumbai, Maharashtra, India • Posted May 31, 2026
Location
Mumbai, Maharashtra
Job Type
Full time
Category
Business Operations Specialists
Posted
May 31, 2026
Roles and Responsibilities:
Identify, brainstorm and implement process improvements and time optimization initiativesAutomate current manual processes to analyze large, disparate data sets to pull out key trends and intelligence Develop reporting suite for interaction data, partnering with QR Sales and Digital Markets to enhance intensity reporting internally and resource allocation to clients Submission of consumption to different vendor platform to be done on a daily, weekly and monthly basisLiaise with sales coverage to ensure data quality for interactions, reviewing high value interactions with account managers Work with Sales to monetize action items and next steps for client interactions and feedback Execute and maintain validation process that helps monetize consumptionsWork with tech to upgrade current systems and directories, which feed our interaction data UAT/PROD testing for bug fixes n...