Marsh: Senior Manager for IT Support
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 08, 2026
Drive IT support excellence with Marsh as a Senior Manager in Toronto, ON. Leverage your technical expertise to manage multi-channel support and ensure stakeholder satisfaction.
This senior management role encompasses leading the regional IT support team while fostering strong vendor relationships. You will oversee incident management during critical situations and ensure cost-effective operations through financial planning. Regular engagement with leadership teams will empower your strategic contributions to the organization.
Key Responsibilities:
• Lead and manage the regional IT support organization
• Build and maintain stakeholder engagement effectively
• Drive incident resolutions during major incidents
• Oversee budgeting, P&L variance, and local projects
• Ensure compliance with regulatory and industry standards
Requirements:
• Proven management experience in IT support operations
• Strong skills in vendor relationship management
• Financial acum...
This senior management role encompasses leading the regional IT support team while fostering strong vendor relationships. You will oversee incident management during critical situations and ensure cost-effective operations through financial planning. Regular engagement with leadership teams will empower your strategic contributions to the organization.
Key Responsibilities:
• Lead and manage the regional IT support organization
• Build and maintain stakeholder engagement effectively
• Drive incident resolutions during major incidents
• Oversee budgeting, P&L variance, and local projects
• Ensure compliance with regulatory and industry standards
Requirements:
• Proven management experience in IT support operations
• Strong skills in vendor relationship management
• Financial acum...