Medical Information Client Manager/Team Lead

JWay Group, Inc. • pasig, metro manila, Philippines • Posted June 19, 2026

Location pasig, metro manila
Job Type Full-time
Category Bio & Pharmacology & Health
Posted June 19, 2026

Medical Information Client Manager/Team Lead

About the job Medical Information Client Manager/Team Lead

As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels.

CLIENT MANAGEMENT

  • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings.
  • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels.
  • Act as liaison with client stakeholders to manage all aspects related to services provided by the client's Medical Information Contact Center Medical Communications
  • Perform ...

Interested in this role?

Click the button below to start your application.

Apply Now