Member Experience Supervisor at Movati
Location
ottawa, on
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
Elevate the customer journey as a Member Experience Supervisor at Movati. Help create a welcoming atmosphere while leading your team to achieve sales goals every day.
This role involves acting as a delegate to the Experience Manager, guiding staff and focusing on delivering exceptional service. You will engage with members to identify their unique needs and ensure they feel valued from their first visit. Your leadership will inspire a motivated team dedicated to reaching sales targets and enhancing member experiences.
Key Responsibilities:
• Coach and motivate team members to hit sales targets
• Engage with members and address their inquiries promptly
• Match members to suitable products and services
• Assist in resolving membership-related concerns effectively
• Maintain a welcoming environment for members and guests
Requirements:
• 2+ years of customer experience in a relevant industry
• 1+ years of proven sales experience
• Ability to articulate past...
This role involves acting as a delegate to the Experience Manager, guiding staff and focusing on delivering exceptional service. You will engage with members to identify their unique needs and ensure they feel valued from their first visit. Your leadership will inspire a motivated team dedicated to reaching sales targets and enhancing member experiences.
Key Responsibilities:
• Coach and motivate team members to hit sales targets
• Engage with members and address their inquiries promptly
• Match members to suitable products and services
• Assist in resolving membership-related concerns effectively
• Maintain a welcoming environment for members and guests
Requirements:
• 2+ years of customer experience in a relevant industry
• 1+ years of proven sales experience
• Ability to articulate past...