Member Service Representative
Location
Pensacola, FL
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL!
Position: Member Service Representative (Account Services Department)
Job Description
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation
+ Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction
+ Handle a call volume of 80-100+ calls daily
Qualifications
+ High School Diploma/ GED required
+ 1-2 years of recent customer service experience working directly with customers (call center, collections, banking)
+ Ability to work in a fast-pace high-volume ca...
Position: Member Service Representative (Account Services Department)
Job Description
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation
+ Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction
+ Handle a call volume of 80-100+ calls daily
Qualifications
+ High School Diploma/ GED required
+ 1-2 years of recent customer service experience working directly with customers (call center, collections, banking)
+ Ability to work in a fast-pace high-volume ca...