Member Services Coordinator
Location
Franklin, MA
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
Description
We are looking for a Member Services Coordinator to support member-facing operations and help deliver a responsive, organized service experience in Bellingham, Massachusetts. This position combines customer support, record maintenance, and administrative coordination to ensure members receive accurate information and timely assistance. The role is ideal for someone who is detail-oriented, comfortable managing data, and able to collaborate across teams while supporting meetings, promotions, and day-to-day office activities.
Responsibilities:
• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.
• Keep member records current by updating database information and ensuring documentation is complete and accurate.
• Manage website-related member materials and coordinate communications received from both internal teams and outside partners.
• Support prod...
We are looking for a Member Services Coordinator to support member-facing operations and help deliver a responsive, organized service experience in Bellingham, Massachusetts. This position combines customer support, record maintenance, and administrative coordination to ensure members receive accurate information and timely assistance. The role is ideal for someone who is detail-oriented, comfortable managing data, and able to collaborate across teams while supporting meetings, promotions, and day-to-day office activities.
Responsibilities:
• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.
• Keep member records current by updating database information and ensuring documentation is complete and accurate.
• Manage website-related member materials and coordinate communications received from both internal teams and outside partners.
• Support prod...