Member Services Representative
Location
Northridge, CA
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
Member Services Representative – Healthcare (Intermediate Level)Position Overview
We are seeking a dedicated and service-driven Member Services Representative to join a fast-paced healthcare support team. In this role, you will serve as the primary point of contact between members, providers, and health plans—ensuring a seamless and positive healthcare experience.
This position is ideal for individuals with a strong customer service background in healthcare who thrive in call center environments and enjoy problem-solving while making a meaningful impact on patient care.
Key Responsibilities
+ Act as the main liaison between members, medical providers, and health plans
+ Handle high-volume inbound and outbound calls in a call center environment
+ Respond to member inquiries regarding claims, referrals, and eligibility
+ Assist with insurance verification and coordination of healthcare services
+ Review and maintain accurate medical r...
We are seeking a dedicated and service-driven Member Services Representative to join a fast-paced healthcare support team. In this role, you will serve as the primary point of contact between members, providers, and health plans—ensuring a seamless and positive healthcare experience.
This position is ideal for individuals with a strong customer service background in healthcare who thrive in call center environments and enjoy problem-solving while making a meaningful impact on patient care.
Key Responsibilities
+ Act as the main liaison between members, medical providers, and health plans
+ Handle high-volume inbound and outbound calls in a call center environment
+ Respond to member inquiries regarding claims, referrals, and eligibility
+ Assist with insurance verification and coordination of healthcare services
+ Review and maintain accurate medical r...