Member Support Analyst

Important Notes

Position is available on site only (Mexico, CDMX) / This is not a remote position. To be considered for the position submitted resume must be in English.

About the Team

Our Member Support Team leads the way to make sure that our members have a world-class experience throughout their Landing journey. You’ll get to work with a tight-knit, fun group of people that are passionate about creating a first in class experience for our members. Our office is an open concept where we are working hard, but also having fun along the way, listening to music, and probably enjoying a plethora of our company-provided snacks!

About the Role

We are looking for a Member Support Analyst to join us at Landing! In this role, you’ll respond to emails, phone calls, and chats to ensure that our members’ questions and concerns are taken care of quickly and efficiently. Youll gain customer support experience while also learning relationship build...