Mgr, Customer Service - B&C Europe

Are you a skilled leader with a passion for ensuring projects are completed efficiently and on time? We're seeking a driven Customer Service Manager Building and Campus to our team in Europe based in Madrid Spain.

Reporting to our VP of Customer Experience, this role is accountable for developing and advising a world-class customer care organization. Here, you will develop strategies, strategic goals, and programs to meet revenue targets and business unit goals while improving overall customer happiness. 

HOW YOU'LL HELP US CONNECT THE WORLD:

Your role will involve coordinating the timely completion of work assignments and communicating schedules to team members. 

You'll work closely with Planning, Material Handling, and Shipping & Receiving departments to ensure orders are produced and delivered according to ship schedules. In addition to resolving any issues that may arise, you'll lead daily meetings and train and mentor te...