Mgr Network Support Engineer (Production Support), GIPS

Company: 1011 United Overseas Bank Ltd

The Network Support Engineer provides service recovery and support for enterprise network environments with a key focus on VMware NSX and Layer 2/3 networking. The role ensures rapid restoration of services, stability of network platforms, and adherence to ITIL-based operational processes.

• Initial triage, troubleshooting, execution of recovery actions, and escalation to L3/network engineering teams when needed.
• Provide L1/L2 production support for network infrastructure with high availability and uptime mandates.
• Support, maintain, and troubleshoot VMware NSX (NSXT / NSXV) environments.
• Manage logical switching, routing, DFW, Edge services, NAT, and load balancing in NSX.
• Configure and troubleshoot LAN/WAN networks including VLANs, TCP/IP, ARP, DNS, DHCP.
• Work with routing protocols: BGP, OSPF, static routing.
• Support and trou...