Military Service Coordinator

Summary The Military Service Coordinator serves on the Public Contact Team, located in the Veterans Service Center. The Military Service Coordinator provides comprehensive information and assistance to veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency. Responsibilities Specific duties include: Schedules and conducts appointments with service member(s) within prescribed time limits to provide an overview of benefits and resources for obtaining VA contact information Explains benefit programs and entitlement criteria; gathers relevant evidence, and inputs data necessary to properly develop claims, to include the ordering and scheduling of VA examinations. Conducts discharge briefings to large groups or servicemen and women at separation points. Counsels Veterans, their dependents, and their beneficiaries regarding all benefits avai...