Motor Claims Handler (FNOL)
Location
Bolton, Greater Manchester
Job Type
Full-time
Category
other-general
Posted
June 23, 2026
A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its motor claims team and looking for a Motor Claims Handler to take ownership of First Notification of Loss (FNOL) and accidental damage claims.
This is a great opportunity for someone early in their claims or customer service career who wants to build a long-term future in motor insurance, with fully funded CII qualifications and hands-on coaching from a dedicated in-house trainer.
What you'll be doing:
- Handle incoming FNOL and accidental damage claims, capturing accurate details and progressing them efficiently.
- Manage a caseload of claims by phone and in writing, keeping every case moving.
- Act as the main point of contact for policyholders and brokers, providing clear updates and guidance.
- Spot and escalate any suspicious activity or potential fraud.
- Prioritise your workload to meet service standards and deadlines....
This is a great opportunity for someone early in their claims or customer service career who wants to build a long-term future in motor insurance, with fully funded CII qualifications and hands-on coaching from a dedicated in-house trainer.
What you'll be doing:
- Handle incoming FNOL and accidental damage claims, capturing accurate details and progressing them efficiently.
- Manage a caseload of claims by phone and in writing, keeping every case moving.
- Act as the main point of contact for policyholders and brokers, providing clear updates and guidance.
- Spot and escalate any suspicious activity or potential fraud.
- Prioritise your workload to meet service standards and deadlines....