MSP Helpdesk & Projects Engineer
Location
rishton, lancashire, rishton, lancashire
Job Type
Full-time
Category
Other-General
Posted
June 08, 2026
About the Role
We are seeking a versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues.
Because we operate as a tight-knit team, you will also play an active part on the helpdesk during peak times, ensuring our clients receive rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team.
Key Responsibilities- Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes.
- Escalation Support: Act as a senior point of escalation for complex 2n...