MSP IT Support Engineer
Location
Phoenix, AZ
Job Type
Full-time
Category
other-general
Posted
June 05, 2026
Description
Our client, a growing managed services provider in the Phoenix, Arizona area, is seeking an experienced MSP IT Support Engineer to join their team. This role is ideal for a hands-on IT professional with prior MSP industry experience and strong technical expertise in Microsoft 365, VMware, and Active Directory. The IT Support Engineer will provide technical support across diverse client environments, troubleshoot infrastructure issues, and help maintain secure, stable, and efficient systems.
Key Responsibilities
+ Provide Tier 2/Tier 3 technical support for end users and client environments in an MSP setting
+ Troubleshoot and resolve issues involving desktops, servers, networks, and cloud-based systems
+ Administer and support Microsoft 365, including user accounts, Exchange Online, Teams, SharePoint, and licensing
+ Manage and support VMware virtualized environments
+ Maintain and troubleshoot Active Directory, incl...
Our client, a growing managed services provider in the Phoenix, Arizona area, is seeking an experienced MSP IT Support Engineer to join their team. This role is ideal for a hands-on IT professional with prior MSP industry experience and strong technical expertise in Microsoft 365, VMware, and Active Directory. The IT Support Engineer will provide technical support across diverse client environments, troubleshoot infrastructure issues, and help maintain secure, stable, and efficient systems.
Key Responsibilities
+ Provide Tier 2/Tier 3 technical support for end users and client environments in an MSP setting
+ Troubleshoot and resolve issues involving desktops, servers, networks, and cloud-based systems
+ Administer and support Microsoft 365, including user accounts, Exchange Online, Teams, SharePoint, and licensing
+ Manage and support VMware virtualized environments
+ Maintain and troubleshoot Active Directory, incl...