Multichannel Travel Support Specialist
Location
pasig, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 11, 2026
- Handle customer inquiries and requests related to bookings, ticketing, flight changes, and travel policies.
- Provide accurate information and resolve issues in a professional and timely manner.
- Utilize Omnichannel platforms (voice, chat, email) to deliver consistent service.
- Document customer interactions accurately and maintain proper case records.
- Achieve performance goals, including customer satisfaction and quality standards.