Multilingual IT Support - First-Line Help Desk
Location
guadalajara, jalisco
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
June 02, 2026
A leading tech company in Guadalajara is seeking an IT Support Specialist to manage IT requests and provide support for end users. The ideal candidate should have experience in customer support, be proactive in communication, and possess troubleshooting skills in Office 365. The role involves managing incidents using an ITSM platform and ensuring service quality. Knowledge of Active Directory and Azure AD is a plus.
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