Multilingual Technical Support Specialist

Capita • Kraków, Lesser Poland Voivodeship, Poland • Posted June 05, 2026

Location Kraków, Lesser Poland Voivodeship

Job Type Full-time

Category Computer Occupations

Posted June 05, 2026

Description
 :What you’ll be doing: 
Supporting customer through different channels (inbound calls and messages)
Analysing and solving customer’s queries
Sharing information on administrative and technical requests (products, invoices, etc.) 
Making changes to the system 
Forwarding faults or calls to other departments.
Upselling and promoting products.
 Skills you need to succeed:
German/French AND ITALIAN at C1 level or above 
English at B1/B2 lvlwould be an asset.
Customer oriented attitude 
Excellent organizational and communication skills 
Good knowledge of MS Office 
Willingness to work in shifts: 5 days a week, 40 hours (7am-10pm, Monday-Sunday)
Willingness to work on the basis of a mandate contract for a period of two weeks. The next contract is an employment contract for an indefinite period.
 What’s in it for you:
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