National Field Services ManagerBundoora, VIC

Role Overview

The National Field Services Manager is accountable for leading and optimising Aptella’s Field Services and Training functions nationally, ensuring safe, consistent, and high-performing service delivery.

This role combines operational leadership, commercial accountability, and people leadership, with responsibility for both service outcomes and financial performance.

Key accountabilities include:

• Leading and developing a high-performing, geographically dispersed Field Services team
• Driving national consistency in service delivery models, workflows, and operational standards
• Overseeing Field Services and Training P&L performance, including revenue, utilisation, and cost control
• Embedding a strong, visible safety culture across all field operations, ensuring WHS compliance and proactive risk management
• Leading the use of Microsoft Dynamics 365 for case management, reporting, and serv...