Network Case Manager | ITIL & Customer Excellence

A global internet connectivity solution provider is looking for a Case Manager to ensure excellent customer service and manage technical issues. The role involves collaboration with network and system teams and requires in-depth knowledge of routing, switching, and cloud solutions, as well as project management skills. Candidates should have at least five years in IT/Telecommunications and hold a CCNA certification. Benefits include private health insurance, work from home options, and performance bonuses.
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