Network Operations Center Technician

Acceleronix • campinas, sp, campinas (microrregião); são paulo (estado), Brazil • Posted June 26, 2026

Location campinas, sp, campinas (microrregião); são paulo (estado)

Job Type Full-time

Category Other-General

Posted June 26, 2026

 SOC / NOC Technician (L1) — LATAM 
 Acceleronix | Customer Support / Network Operations | LATAM   
 Location   : Campinas, Brazil  
 Role Overview    
 We are expanding our  Customer Support function into a 24/7 operation   and are looking for a  SOC / NOC Technician (L1)  to support real-time monitoring, incident detection, ticket management, and escalation across our  platform and connectivity environments   .  
 This role is the first operational layer for identifying issues, validating alerts, following playbooks, and escalating incidents to L2 or engineering teams with clear context. The focus is mainly on  platform, APIs, connectivity, SIM/network behavior, and service availability   . Device-level troubleshooting will be handled by L2.  
 Key Responsibilities    
 Monitor platform and connectivity environments in real time, including  APIs, service availabili...
            

Interested in this role?

Click the button below to start your application.
Apply Now