Night Auditor

We are seeking a detail-oriented and customer-focused Night Auditor to join our team in Luton, United Kingdom. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during overnight hours, maintaining high standards of guest satisfaction, and overseeing financial accuracy.

• Welcome late-arriving guests and bid farewell to early departures, providing exceptional customer service throughout their stay
• Perform daily reconciliation of the hotel's financial transactions, including checking and preparing reports, completing audits, and collating necessary paperwork for departures
• Manage and confirm reservation details and accounts for in-house guests, ensuring all information is recorded accurately
• Handle guest check-ins and check-outs efficiently, maximizing guest satisfaction while maintaining property safety and security
• Respond promptly and professionally to guest requests and c...