Norwegian Helpdesk Agent for Social Media Platform | Live in Greece
Location
Spain, Spain
Job Type
Full time
Category
Information and Record Clerks
Posted
June 25, 2026
Mercier Consultancy Group is inviting applications for the role of Norwegian Helpdesk Agent to support a leading social media platform, with the opportunity to live and work in Greece. This exciting position offers a chance to join a vibrant team focused on delivering excellent customer service and technical support to Norwegian-speaking users. As a Helpdesk Agent, you will be responsible for resolving user issues and enhancing the overall user experience on the platform.
Key Responsibilities
- Provide responsive and friendly customer support to Norwegian-speaking users.
- Troubleshoot technical problems related to the social media platform and guide users effectively.
- Document and track customer interactions and issues accurately using CRM tools.
- Collaborate with internal teams to escalate and resolve complex technical challenges.
- Stay informed about platform updates, policies, and best practices to share relevant information wi...