Observability Architect for Tier-2 Telco (Winnipeg)

Job Overview

Drive the observability architecture at a US-based Tier-2 Telco as their Network Operations and Observability Architect. Lead the design of a monitoring strategy to enhance network visibility and minimize false positives.

In this pivotal role, you will define the 'Greenfield' observability architecture, creating vital configuration templates and enabling seamless current site visibility. Your expertise in designing clean, efficient monitoring environments will directly impact the NOC’s ability to operate without alert storms and fatigue, ensuring dependable service delivery.

Key Responsibilities

• Define the 'Greenfield' observability architecture with documentation
• Architect alert thresholds and suppression rules to reduce false positives
• Design provisioning templates for automated onboarding to the monitoring platform
• Collaborate with ITSM Architect for alert-to-ticket routing logic
• Participate ...