Ocean Customer Experience Lead

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined ...