Ocean Freight Customer Service Representative (Import & Export)
Location
guildford, guildford
Job Type
Full-time
Category
Other-General
Posted
June 20, 2026
We’re Hiring – Ocean Freight Customer Service Representative (Import & Export) | LHR
We are looking for a detail-oriented and proactive Ocean freight Customer Service Representative to join our team at LHR.
location: London Heathrow Airport -United Kingdom
OFFICE & WAREHOUSE - 9 Blackthorne Road, Poyle, Slough, SL3 0DQ
This role covers both Import and Export, offering a well-rounded opportunity within the logistics operations space.
Job Description – Ocean Freight Customer Service Representative
✅ Follow-up on operational import flow
- Check and confirm bookings with customers.
- Provide carrier booking instructions.
- Check pre-alerts for complete information and inform customers.
- Check vessel arrival status and inform arrival notices to customers.
- Check the HBL/MBL status to ensure proper release of shipments.
- Prepare customs cle...