Office Administrator (Edmonton)

Overview

City Collision is looking for a professional, organized, and customer-focused Office Staff Member to join our growing team.We are seeking someone who thrives in a fast-paced environment, communicates confidently with customers and insurance partners, and takes pride in keeping operations running smoothly behind the scenes.This role is ideal for someone who is highly organized, detail-oriented, and enjoys being the first point of contact for customers.

Responsibilities

• Answer incoming phone calls and respond to emails professionally
• Greet customers and assist with intake and scheduling
• Coordinate appointments and vehicle drop-offs/pick-ups
• Communicate with insurance companies and vendors
• Prepare invoices, paperwork, and customer files
• Maintain accurate records and update internal systems
• Assist management with daily administrative tasks
• Support the team in maintaining an organized...