Office Clerk II, Testing Services (HELPS Program)
Location
Rochester, NY
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
Location: Rochester, NY Category: Support Staff/Civil Service Job Type: Full Time Posted On: Wed May 20 2026 Job Description:
Job Function:
Function of Position: This position reports directly to the Coordinator of Testing Services and participates with a team to support the planning and oversight of operations in the Testing Services department. The Clerk II will greet, direct, and assist students coming to the Test Proctoring Center to ensure a smooth and positive intake process. This position requires working with confidential student issues, maintaining confidential student records, and ensuring security for assessment materials. Employee will need critical thinking skills with an emphasis on maintaining a quiet, non-distracting, and positive atmosphere in the Testing Center, as well as the ability to communicate with students and staff in person, on the phone, and via email in a courteous and professional manner. The position will have dual responsibilities fo...
Job Function:
Function of Position: This position reports directly to the Coordinator of Testing Services and participates with a team to support the planning and oversight of operations in the Testing Services department. The Clerk II will greet, direct, and assist students coming to the Test Proctoring Center to ensure a smooth and positive intake process. This position requires working with confidential student issues, maintaining confidential student records, and ensuring security for assessment materials. Employee will need critical thinking skills with an emphasis on maintaining a quiet, non-distracting, and positive atmosphere in the Testing Center, as well as the ability to communicate with students and staff in person, on the phone, and via email in a courteous and professional manner. The position will have dual responsibilities fo...