Office System Assistant - Radiology Support (UPMC Presbyterian)

UPMC • Pittsburgh, PA, United States • Posted June 27, 2026

Location Pittsburgh, PA
Job Type Full-time
Category other-general
Posted June 27, 2026
Office System Assistant - Radiology Support (UPMC Presbyterian)

We are now hiring for an Office System Assistant to support the Radiology Support Department at UPMC Presbyterian. This role provides front desk leadership and operational support, ensuring timely patient check‑in, efficient workflow, and an exceptional patient experience.Schedule: Monday-Friday, 6:30 AM-3:00 PM or 8:30 AM-5:00 PM; rotating Saturdays, Responsibilities:

+ Lead and support front desk operations; ensure efficient workflow and issue resolution
+ Accurately check in patients, verify demographics/billing, and coordinate radiology exams
+ Schedule inpatient, outpatient, and add‑on exams per departmental guidelines
+ Answer multi‑line phones professionally; route calls and obtain missing provider orders
+ Maintain documentation accuracy, confidentiality, and HIPAA/UPMC compliance
+ Deliver excellent customer service, including service recovery and complaint resolution
+ Communic...

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