Ombudsman Specialist
Location
Washington Highlands, Washington, D.C.
Job Type
Full-time
Category
other-general
Posted
May 16, 2026
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Ombudsman Specialist
Job Location: Location: Washington, DC
Duration: 12 months
(Hybrid - 2 Days Remote, 3 Days Onsite)
Desired Start Date: 4/21/2026
Job Description:
- The Ombudsman Specialist manages highly sensitive and potentially volatile escalated communications on behalf of Senior Leadership.
- This role is responsible for resolving complex, high-profile member complaints and external cases while ensuring responses align with the Association’s policies, goals, and brand.
- The position has significant internal and external visibility and requires sound judgment, professionalism, and the ab...