Omnichannel Business Analyst

## Omnichannel Business AnalystApplyremote type: Onsitelocations: Manila, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: JR4089Axos Business Center, Corp**About This Job**We are looking for a collaborative, business focused Omnichannel Business Analyst to support and enhance our customer engagement platforms, including Five9, Salesforce Service Cloud, Salesforce Sales Cloud, and related omnichannel applications. This role is ideal for an analytical problem solver who excels at understanding business processes, gathering requirements, and translating needs into system capabilities. The analyst will partner closely with stakeholders across Operations, Technology, Product, and Vendor Teams to drive efficiency, improve customer interactions, and support adoption of our omnichannel tools.**Key Responsibilities:****Business Analysis & Process Optimization*** Partner with business stakeholders to understand workflows and opportunities for improvement* Doc...