Omnichannel Customer Advocate: White-Glove Support Pro

A leading customer service firm in the Philippines is seeking a Customer Service Advocate to support global customers through voice, chat, email, SMS, and social channels. The ideal candidate will have at least 1 year of experience in E-COMMERCE or RETAIL, with a strong focus on voice support. Responsibilities include providing exceptional service, collaborating with teams, and demonstrating product knowledge to enhance customer experience. This role emphasizes a customer-first approach in all interactions.
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