On-site Support Analyst
Location
bogotá, bogotá, distrito capital
Job Type
Full-time
Category
Bases de datos, analítica y BI
Posted
June 01, 2026
Overview
Join to apply for the On-site Support Analyst role at SoftwareOne .
We are thrilled to announce an opportunity to join our team as:
On-site Support Analyst
Scope: Full-time | On site
| Office: Bogota /Colombia
Responsibilities
- Provide timely and high-quality technical support to internal users, resolving hardware, software, and system-related issues.
- Manage incoming support requests, prioritize tasks, and follow up to ensure timely resolution of issues.
- Fix and diagnose issues related to operating systems, hardware devices, network connectivity, and software applications.
- Respond to helpdesk tickets via email, phone, or chat, offering solutions and advancing issues to higher-level support when necessary.
- Assist with system maintenance tasks and software installations as required.
- Re...