Online consultant

Online consultant vacancy in Ras-al-Khaimah UAE

Online Consultant - Remote Customer Service Representative

Overview

We are seeking an Online Consultant to join our team and provide exceptional customer service to our clients. As a remote customer service representative, you will work from your home, assisting clients with their inquiries and concerns through various online platforms.

Responsibilities

• Respond promptly to customer inquiries through email, chat, and social media
• Provide accurate information about our products and services
• Address customer complaints and escalate issues to the appropriate department when necessary
• Ensure high levels of customer satisfaction by providing excellent service
• Keep records of customer interactions and transactions
• Follow communication procedures, guidelines, and policies

Requirements

• Fluent in English (Hindi...