Online Customer Service Representative
Location
, cagayan valley, philippines, cagayan valley
Job Type
Full-time
Category
Management & Operations
Posted
June 25, 2026
Job Description
Government Mandated Benefits
Insurance Health & Wellness
HMO
Professional Development
Job Training
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
Company: Transcom
Salary Package: ₱25,300
Work Set-up: On-site
Schedule: Shifting
Employment Type: Full-time
Job Description:
The Customer Service Representative handles customer inquiries related to telecom services such as mobile plans, internet, billing, and account support. The role involves resolving concerns, providing accurate information, and ensuring excellent customer service while documenting interactions and following company guidelines.
Key Responsibilities
- Handle inbound customer inquiries for mobile, broadband, and telecom services
- Assist with billing, payments, plans, and account concerns
- Process activations, upgrades, cancellat...