Onsite Enterprise Architect – AI-Driven Banking CX Lead

Test Triangle is seeking an experienced Enterprise Architect (Onsite Lead) to drive a strategic Agentic IVR transformation program for a leading banking client on GCP. This role requires deep architectural expertise and strong customer relationship management.

As the primary onsite liaison, you will build trust-based relationships while leading the design and delivery of AI-driven conversational solutions. You must have extensive experience in banking and digital transformation to excel in this position.