Onsite Support Technician
Location
monterrey, monterrey
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
Job Overview
Job Name: Onsite Support Technician
Company: Atos
Location: Carretera a General Cepeda 8395, Saltillo, Coahuila, Mexico
Job Type: Full-time | Rotating shifts
Role Overview: At Atos, the Onsite Support Technician plays a critical role in delivering high‑quality, hands‑on IT support at a client location. The position focuses on resolving end‑user technical issues, maintaining system reliability, and providing excellent customer service. The role follows a rotating shift schedule to ensure continuous operational support.
Key Responsibilities- Deliver on‑site technical support for desktops, laptops, printers, mobile devices, and peripherals.
- Troubleshoot and resolve hardware, software, and basic network‑related issues.
- Install, configure, and maintain operating systems, applications, and updates.
- Log, track, and resolve incidents and service req...