Operation Engineer (VOIS)

Vodafone • Giza, Giza Governorate, Egypt • Posted June 26, 2026

Location Giza, Giza Governorate

Job Type Full-time

Category Computer Occupations

Posted June 26, 2026

Who we are
About this Role

We are seeking an Operations Support Engineer to join our Office IT Collaboration team within the Technology function. This role is responsible for managing daily operations, executing deployments, supporting service optimisation, and contributing to project activities across global collaboration platforms. The individual will ensure service availability, incident resolution, and compliance with ITIL-based processes, while coordinating technical setups and troubleshooting across complex corporate environments.
What you’ll do

Perform day-to-day operational tasks for Collaboration Domain Services.
Ensure compliance with KPIs and SLAs for collaboration services.
Deliver assigned project tasks successfully and on time.
Drive continual service improvement initiatives.
Support incident and change management processes in line with ITIL s...
            

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