Operational Analyst - Contact Centre

📊OPERATIONAL ANALYST- CONTACT CENTRE

Help turn live operational data into confident, fast decisions.
This hands-on analyst role sits at the heart of Careline365’s contact centre, partnering with leaders to spot what’s happening now and act on it.

🕰️Hours: 37.5 hours per week

📅Shift pattern: Monday to Friday 09:00-17:30

💸Salary: from £45,000

📍Location: Hybrid Norwich

📆Start Date:  June/July 2026

Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.

🌍This role is a UK based role and any hybrid/remote work must also be within t...