Operational Resilience Analyst

QBE Group Shared Services Centre • Cebu, Central Visayas, Philippines • Posted May 28, 2026

Location Cebu, Central Visayas
Job Type Full-time
Category business-and-financial-operations
Posted May 28, 2026

The purpose of this role is to provide operational resilience enablement through high-quality reporting and dashboards, actionable insights and analytics, and disciplined data integrity/ data quality monitoring across operational resilience data sources and tools. The role supports governance and delivery rhythms by producing decision-ready metrics and packs for governance forums, maintaining trusted datasets, and identifying opportunities for automation and future AI-enabled reporting to improve scalability and consistency of resilience oversight.

Key Responsibilities


Reporting, Dashboards & Performance Metrics

  • Produce and maintain dashboards, metrics and insights to support governance forums, management reporting and operational resilience oversight.
  • Support automation and uplift of reporting capability, including standardised metric definitions, reusable templates, and improved self-service insights.

Insights & Analyti...

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